https://civilservicelocal.blog.gov.uk/2016/12/14/lets-do-digital/

Let's do digital

picture-1-2

Our cross-departmental volunteers setting up, ready for the Do Digital course in Blackpool.

 

picture-2-3

Citizens at a community café in Blackpool receive digital skills, help and support from local staff.

The trainers didn’t treat me as though I was asking a silly question, my queries were answered fully.

 

picture-3-2

A volunteer helps a citizen from Blackpool to setup an e-mail account and write a CV.

The tutors were very helpful and explained everything in a helpful manner

 

picture-4-copy

We were able to provide 1-2-1 tailored support for our citizens.
One learner said

It was really interesting and informative. I’ve learned a lot of practical things to go on with in my life, especially GOV.UK

 

picture-5-new

 

Our cross-departmental team of volunteers get ready for a new Do Digital pilot at Oldham Library.

 

do digital

Our volunteers at Oldham Library.
We helped local citizens with basic IT skills including CV writing; setting up emails and accessing services through GOV.UK

 

picture-7-3

One volunteer said

I’ve developed how I interact and communicate with customers: I’m more digitally aware and more knowledgeable about what’s available through GOV.UK and what goes on in other departments.

 

 

do digital

Another volunteer said

this has been a great experience, supporting citizens with some key skills, and learning so much from my colleagues.

 

do digital

Our Do Digital pilots in Blackpool and Oldham have been such a success - we now have a new team ready to deliver another course with Age UK in Wythenshawe in January 2017.

Leave a comment

We only ask for your email address so we know you're a real person