About Civil Service Local

Who we are

We are part of Cabinet Office but based in our regions.

Our purpose is to bring together departments and agencies within each locality to deliver actions and opportunities that will bring the new vision to life and encourage more of us to be part of it - helping us become a Brilliant Civil Service.

Through better participation the Civil Service will achieve the cultural shift needed to turn vision into reality and our role is to be a catalyst in that process.

Read more about the team and our work in the introductory blog by Leo Castledine, Head of CS Local or visit our page on GOV.UK

Where we are and how to contact us

Social Media Policy

Our social media accounts are run by a team of editors working within the regional teams supported by Hazel Hetherington and John Haskey. Our accounts are used to communicate Civil Service Local messages primarily for currently serving Civil Servants, but of general interest beyond.

Editors may highlight content from other accounts, for example by commenting, liking or retweeting (depending on the platform) but this does not constitute any kind of endorsement.

Editors may also decide to connect on networks or to follow other accounts. This also does not constitute an endorsement and requests will not influence actions.

We regret that we may not be able to respond to all requests/messages/comments we receive via social media. On occasion we may respond generally to a number of questions at once rather than deal with each individually.

How to make suggestions or complain about our services.

  • Please send comments, complaints and compliments to Leo Castledine the Head of Civil Service Local

Blog Comments moderation policy

Please note that we will read but not always directly respond to every comment made. We anticipate that some responses will come from other readers. Some comments will not be made public and we may choose to respond via email. Please use a “” email account when posting – this site is primarily directed towards serving Civil Servants. Thank you.

When posting comments, please observe our site participation guidelines:

·        be respectful of others who use this site

·        stay on topic

·        keep comments concise

·        do not use language that is offensive, inflammatory or provocative (this includes, but is not limited to, swearing and obscene or vulgar comments)

·        do not break the law (this includes libel, condoning illegal activity and contempt of court)

·        do not use this site for party political purposes (this site is paid for with public money so it’s inappropriate to engage in party-political activity)

·        please do not post personal information in comments such as addresses, phone numbers, e-mail addresses or other online contact details, which may relate to you or other individuals

·        do not impersonate or falsely claim to represent a person or an organization

·        do not attempt to log on using another user’s account

·        do not make any commercial endorsement or promotion of any product, service or publication not relevant to the discussion

If you are aged 16 or under, please get the permission of your parent or guardian before participating. Users without this consent are not allowed to participate.
Moderation policy
Blog comments are pre-moderated to check they comply with the CS Local and GDS blog participation guidelines above. If comments don’t comply they will not be published.

Here is a brief outline of how we evaluate comments.

Is this comment from a person using a “” email address?

Is this comment on topic and does it add value to the discussion?

Does the comment raise a question that CS Local can answer publicly? If so, we will post a timely response within 72 hours. Not every comment requires an individual response – a group conversation is encouraged rather than one to ones with the original blogger.

Is this person asking for information or detail relating to another Government channel e.g. is it a GOV.UK content query?
If so, we will pass the query on and ensure it is dealt with as quickly as possible. We will update the user on progress, normally by email.

Does this comment raise an issue with a tool or transaction? Or is it reporting a bug or performance problem?
If so, we will alert the GDS team responsible for fixing the tool, transaction or issue and tell the user this has been done.

Is this comment a rant at CS Local or the Civil Service in general, venting frustration or anger? If so, we will paues, monitor and discuss with the CS Local Communications or Management Teams or the GDS digital engagement team first, referring to the participation guidelines.

Comments, complaints and suggestions can also be made directly to Leo Castledine the Head of Civil Service Local



The majority of the images used on our sites are either Public Domain or Open Government Licence, often taken by Civil Servants at our events. A few images have been taken from Wikimedia Commons and either used directly or compiled into a mosaic. Where this has been done we will aim to attribute the author that uploaded the image to Wikimedia here.

  • under under the Creative Commons Attribution-Share Alike 4.0 International, 3.0 Unported, 2.5 Generic, 2.0 Generic and 1.0 Generic license. Incorporated in another image released under OGL.
  • Person unknown. This file is licensed under the Creative Commons Attribution-Share Alike 4.0 International license.