https://civilservicelocal.blog.gov.uk/blog-comment-and-moderation-guidelines/

Privacy, Comments and Moderation policies

Our Privacy policy is currently being reviewed to ensure that we are compliant with the General Data Protection Regulation due to come into effect on 25th May 2018

Our Blog and Twitter accounts are overseen by the Civil Service Local Corporate Team but posts are made by various team members with localities throughout the country.

We do not use any automation (such as tools which generate tweets from RSS feeds) to post content on Twitter or the Blog.

If you follow one of our accounts, you can expect tweets or notifications covering the following:

relevant news stories and press releases
occasional live coverage of events
notifications of the latest blogs to be posted
updates on relevant Civil Service Local and cross-government programmes
links to relevant speeches and announcements by UK government departments
other information we think is relevant to you

Twitter specifics

Twitter and FOI

For Freedom of Information (FOI) requests we will usually ask you to provide email details to reply to and then process the request that way. Where we can reply in 280 characters we may do so.

If you follow us we will not automatically follow you back. However, being followed by us does not imply endorsement of any kind.

We will normally only update and monitor our Twitter account during office hours, Monday to Friday. Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime.

@Replies and direct messages

We welcome feedback and ideas from all our followers, and endeavour to join the conversation where possible. However, we are not able to reply individually to all the messages we receive via Twitter. We read all @replies and direct messages and ensure that any emerging themes or helpful suggestions are passed to the relevant people within the department.

If we ask you to email directly please use a “.gov.uk” email account when posting – this site is primarily directed towards serving Civil Servants. If comments are made by people outside the Civil Service then the comment may not be published or we may reply via email quoting the comment made.

We cannot engage on issues of party politics or answer questions which break the rules of our general comments policy.

Blog specifics

We welcome and encourage comments about our services and publications. When posting comments, please observe our site participation guidelines:
  • be respectful of others who use this site
  • stay on topic
  • keep comments concise
  • do not use language that is offensive, inflammatory or provocative (this includes, but is not limited to, swearing and obscene or vulgar comments)
  • do not break the law (this includes libel, condoning illegal activity and contempt of court)
  • do not use this site for party political purposes (this site is paid for with public money so it's inappropriate to engage in party-political activity)
  • please do not post personal information in comments such as addresses, phone numbers, e-mail addresses or other online contact details, which may relate to you or other individuals
  • do not impersonate or falsely claim to represent a person or an organisation
  • do not attempt to log on using another user’s account
  • do not make any commercial endorsement or promotion of any product, service or publication not relevant to the discussion
  • If you are aged 16 or under, please get the permission of your parent or guardian before participating. Users without this consent are not allowed to participate.
Moderation policy

Blog comments from new users are pre-moderated to check they comply with the CS Local participation guidelines above. If comments don’t comply they will not be published.

Here is a brief outline of how we evaluate comments.

Is this comment on topic, does it add value to the discussion and is it something we can answer publicly? If so we will post a timely response within 48 hours.

Is this person asking for information or detail relating to another Departments or is it a GOV.UK content query? If so, we'll pass the query on and update the user on progress.

We will read but not always directly respond to every comment made. We anticipate that some responses will come from other readers. Some comments will not be made public and we may choose to respond via email.

Please use a “.gov.uk” email account when posting – this site is primarily directed towards serving Civil Servants. If comments are made by people outside the Civil Service then the comment may not be published or we may reply via email quoting the comment made.

 

So please comment and join the conversation.

Contact details:

Email: Hazel Hetherington and John M Haskey

Civil Service Local
Civil Service Group
Cabinet Office
Area 4.17
1 Horse Guards Road
London SW1A 2HQ

Comments, complaints and suggestions can also be made directly to kathie.bates@cabinetoffice.gov.uk the Head of Civil Service Local.