https://civilservicelocal.blog.gov.uk/2016/08/12/being-the-voice-of-the-user-discovery-session/

Being the Voice of the User - Discovery Session

OpenYourEyesBusiness Transformation is all about putting the user first. By that I mean building services that are designed around the needs of the user. As a Product Owner, in an Agile environment, my role is to be the voice of the users. I do that by ensuring the User is always at the centre of research, design, development, testing and implementation.

In this presentation I will be showing how I and my DWP Digital Secure Communications project team, using Agile methodology, have been able to start to transformation just one area of DWP’s business to better satisfy user needs. I will give some real life examples of how the a Product Owner ensures that these needs are always at the centre of the design and how acceptance criteria are used to test that the user needs are being satisfied.

When: Tuesday 11 October 2016

Where: Room GC05 Quarry House, Quarry Hill, Leeds

Timing: 10:00 - 12:00

We would like to encourage participation from a range of departments - so if you're interested in joining the session, please email Kelly Roush

 

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