We recently brought together civil servants from a range of locations across the North East of Engalnd, Yorkshire and the Humber to a Continuous Improvement (CI) Development Day at HM Prison Holme House Learning Resource Centre in Stockton. This was an opportunity for colleagues actively involved in promoting or practising CI to visit market stalls delivered by presenters representing a number of Government Departments to find out more and learn from the best practice of others
Linda Goulding from HM Revenue and Customs (HMRC) delivered a session on Benefits Realisation and gives her perspective of the day
The event was attended by Civil Servants from across different Government Departments who all have an interest or desire for continuous improvement.
It was a great day. 75 civil servants from across 11 government departments attended the event to network and also to visit various market stalls to learn what other departments were doing in terms of CI
The event was opened by Kate Silver Deputy Director of Civil Service Group from the Cabinet Office. She was an inspirational and energetic speaker and set the scene for the day. Her passion for CI was clear to see.
The energetic theme continued as everyone moved onto various market stalls where CI information or presentations were given. The market stalls were delivered by the Department for Work and Pensions, Land Registry, HMRC, Ministry of Justice, National Offenders Management Service and the North West CI network group. The market stalls were delivered in a very creative way with games and an interactive audience being the order of the day.
The event was closed by Alan Tallentire Deputy Director for Custody at the NOMS North East. Alan summed up what a fantastic day it had been and what a wonderful opportunity it had given for people to share CI knowledge across government Department. Barbara Duncan from HM Passport Office attended the event as a delegate.
I definitely mirror Linda’s comments about Kate’s opening speech. She was inspirational and very motivated. It was good to see a senior leader supporting and validating CI.
I attended three market stalls and thoroughly enjoyed the Lean Temple which was a brilliant interactive exercise where we were a production line and had tasks allocated showing how to improve a process. This certainly put the theory into practice
I am at the start of the CI journey and being able to network with colleagues from across government was invaluable. I would recommend anyone to attend such an event.
Final words go to Alison Roach from HMRC who helped organised the day
I would like to say a huge thank you to everybody who joined us at Holme House for our first Development Day. Early feedback has indicated that the 'Market Stalls' were a great success and created a real buzz and energy throughout the event. Many thanks to the people who shared their knowledge of CI and their experiences on the various market stalls.
If you would like more information about the North East CI Network please contact Anna Bradley